Contact Us

For the fastest help, email support@accurateitsolution.in with your registered email address, order number if applicable, and a short description of the issue.

Please do not email full payment card details, OTPs, passwords, or other sensitive authentication information. We will never ask you to share your password or payment credentials over email.

We can help with account access, story generation issues, avatar or character questions, credit balance questions, merchandise orders, shipping updates, payment references, refund requests, privacy requests, and general product support.

If your request relates to a child profile, uploaded photo, generated avatar, or story content, please include enough detail for us to identify the account or item without sending unnecessary personal information.

Business, legal, privacy, and formal notices may be sent to Accurate IT Solution at the address listed on this page or by email at support@accurateitsolution.in.

All cases and legal proceedings are subject to the jurisdiction of the District and Sessions Court, Panchkula, Haryana, India.